How to Set Up F5 Remote Access VPN in Windows

To get full VPN access, your computer must be up-to-date with its anti-virus software and have a firewall in place. To troubleshoot firewall issues, contact ITAC.

There are two steps needed to use the VPN:

After completing these two steps, you will be able to use a variety of campus resources otherwise restricted to using while on campus.

 

Step 1: Install the F5 Endpoint Inspection Scanning Software

  1. Go to https://remoteaccess.txstate.edu.
  2. Enter your NetID and password, and click Login.
    Texas State University login page with fields for username and password, a Login button, password recovery and help links, and a university access and security notice.
  3. Complete NetID 2-Step authentication.

    You will need to install Endpoint Inspection which will scan your computer for vulnerabilities before allowing you to access the VPN.
     
  4. On the "Browser needs permission to start endpoint checks" menu, click Start 
    Texas State University remote access page prompting the user to start or skip endpoint inspection before accessing protected resources.
  5. Under "Waiting for Endpoint Inspection status" click Install.

    Endpoint Inspection Client Components
     
  6. In the "Endpoint inspection client components required" menu , click Download.

    Endpoint inspection page prompting the user to download and install required client components, with options to proceed after installation or skip inspection.
     
  7. Open the downloaded file and click Continue if prompted to grant permission.

    f5epi_setup.exe file download.

    Windows prompt requesting administrator permission to install an application, with Continue and Cancel buttons.
     
  8. Once the install window completes, click Click Here on the "Endpoint inspection client components required" menu in your browser.Endpoint inspection page with a highlighted “Click here” link instructing the user to continue after installing the required client components.
     
  9. When prompted, allow the browser to open the F5 Endpoint Inspector by clicking Open Link.
    • Note: If you intend to use the VPN often, check "Always allow..." to skip this step on future connections.
      Browser prompt asking for permission to open an F5 Endpoint Inspector link from remoteaccess.txstate.edu, with Open Link and Cancel buttons and an option to always allow these links.
       
  10. Add the Remote Access website to your list of trusted sites by clicking Add this site to your Trusted Sites list.
    Security Alert

    You will see an indicator as the software scans your system.

    Scanning Status
  11. You are now ready to connect to the VPN

    Texas State University F5 VPN portal showing options for TXST VPN, Full VPN, and VPN Help after successful login and endpoint inspection.

 

Step 2: Connect to the VPN

  1. Go to https://remoteaccess.txstate.edu.
  2. Enter your NetID and password, and click Login.
    ​​​​​​​Texas State University login page with fields for username and password, a Login button, password recovery and help links, and a university access and security notice.
  3. Complete NetID 2-Step authentication.
  4. When the Browser Needs Permission to Star Endpoint Checks menu appears, click Start
    .Go to https://remoteaccess.txstate.edu. Enter your NetID and password, and click Login. Complete NetID 2-Step authentication.
  5. When prompted, allow the browser to open the F5 Endpoint Inspector by clicking Open.
    • Note: If you intend to use the VPN often, check "Always allow..." to skip this step on future connections.

Browser prompt asking for permission to open the F5 Endpoint Inspector application from remoteaccess.txstate.edu, with Open and Cancel buttons.
 

  1. Under Network Access, click TXST VPN.

    Connect VPN button
  2. When prompted with the "Browser needs permission to start VPN" menu, click Start.
    Launch Application Window
     
  3. When prompted for permission to open F5 VPN, click Open. 
  • Note: If you intend to use the VPN often, check "Always allow..." to skip this step on future connections.​​​​​​​​​​​​​​​​​​​​​

​​​​​​​Remember my Choice

A window will open showing the software connecting to the VPN. Once the software is connected, it will drop down into the system tray.

Connecting to VPN

You are now connected to VPN.

 

Now that your device is connected, you can access several apps such as these:

  • Class Database - your class may use VPN to connect to a database on campus
  • Remote Desktop Connection - allows you to remote to your work computer
  • SAP Business Client - allows you to access this software from off-campus
  • Department Share Drive or UDrive - allows you to access your files from off-campus
100% helpful - 1 review
Print Article