Request Forms

Sections

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Accounts & Passwords

• Employee Separation (Standard)
• Employee Separation (Emergency)
• NetID Request
• OnSign Access
• SAP Financial Department Security Request
• SAP HR Department Security Request
• Security Groups
• Service Account
• Superuser (SU) Account
• SIS / Banner Security Access
• University Data Store Access (New)
• University Data Store Access (Remove)

 

Computers & Devices

• Attendance Tracking ID Scanner Request
• Bobcat Digital Sign Billing Setup
• ITAC Computing Hardware Repair
• Mobile Device Management Configuration
• Mobile Device Management iOS App
• Mobile Device Management Site Reassignment or Deactivation
• Printer Networking and Connection
• Purchase Individual Departmental Funded Computer Workstations (DFP) 
• Purchase Computer Lab or Shared Use Computers
• Purchase Technology Parts, Accessories, and Printers
• Surplus Computer Program
• Windows 11 Readiness Report Request

 

Email, Calendar, & Collaboration

• Department Share Drive
• Email Distribution List
• Group Mailing List
• Room Resource Calendar
• Shared Mailbox and Calendar

 

Information Security

• Computer Encryption Exception (PDF)
• Re-Image Encrypted Computer
• Prohibited Technology Inquiry
• Prohibited Technology Exception
• Firewall Exception
• Move Encrypted Computer from Trellix to Intune
• New Service Evaluation
• Security Incident Report
• Vulnerability Scan

 

Internet & Network

• Cable TV Box Return
• IP Address Reservation

 

IT Division Staff

• IT BRAVOs

 

Phone

• Telephone Service Request
• Voicemail Request

 

Professional Services

• Event Live Streaming
• Zoom Video Conference Consultation

 

Servers

• Purchase Servers
• SAML Single Sign-On
• Secure Sockets Layer (SSL) Certificate
• Server Load Balancing
• Server Support
• Structured Query Language (SQL) Cluster Database
• SQL Cluster Server Migration
• Virtual Server Management (Hosted Service)

 

Software & Apps

• Adobe Software Computer Labs
• ArcGIS for Administrative Use
• ArcGIS for Classrooms and Labs
• Autodesk for Windows (on Texas State computers)
• FileMaker Pro (New)
• FileMaker Pro (Renewal)
• Hootsuite Enterprise
• IT Supported Classroom Special Software
• Mathematica for Classrooms and Labs
• MATLAB for Classrooms and Labs
• NVivo
• Open Computer Labs Software
• PowerBI Embed Code
• PowerBI Gateway Service
• Purchase Software License
• RemoteApps (VMware Horizon)
• Software Inquiry
• SPSS
  • TXST Mac Computers
  • TXST Windows Computers
  • Administrative, Non-Academic Use Inquiry
• Windows Standard Image
• Zoom Temporary License Upgrade

 

Support & Training

• ITAC Training
• ITAC Consultation
• Learning Spaces A/V Design Consultation
• Learning Spaces Training Request
• Maxient Support
• TSP 101 Training

 

Teaching & Learning

• Canvas External Tool (LTI)
• Canvas Student Activity Audit
• Course Evaluations (EvaluationKIT)
  • Administrator Request
  • Reopen a Course Evaluation
• Faculty Qualifications
  • Administrative Assistant Account
  • Data Account Management
  • Faculty Profiles Opt-Out Request
• Turnitin Account

 

Web Tools

• Gato Content Management System
  • Consultation Request
  • New Feature 
  • Manage User Access
• University Events Calendar
  • Event Request
  • New Department or College Calendar
  • New Standalone Calendar
• TXST Reporting (Logi) Access
• University URL

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