How to Access a Shared Mailbox on Outlook for Windows

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  1. ​​​Open Outlook. 
  2. Click the Tools menu, then click Accounts.

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  3. Click the Advanced... button.

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  4. Select the Delegates tab.

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  5. In the bottom pane (People I am a delegate for), click the + icon.

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  6. Enter the email address of the shared mailbox. Click Add.

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Related Services / Offerings

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Shared Mailbox and Calendar
Shared Mailboxes and Calendars allow multiple people to receive email sent to a group address and manage a group calendar.