Use this request to report issues you are experiencing with your desktop or laptop system. You will be asked to describe the problem in detail and select the type of issue you are encountering—such as computer hardware, software, printer, or network connectivity.
Examples of supported issues include:
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Hardware: Computer won’t power on, unresponsive keyboard or mouse, display issues.
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Software: Application errors, installation requests, system performance issues.
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Printer: Printer not responding, unable to connect to a network printer, print quality concerns.
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Network: No internet access, intermittent connectivity, VPN issues.
A technician will review your request and follow up with any questions or next steps. Please provide as much detail as possible, including any error messages, device names, and recent changes that might be related to the issue.