International English Proficiency Documentation Research

Before You Begin

The International English Proficiency (ENGP) Research Request form is used to request assistance with locating or verifying English proficiency documentation (ENGP), such as IELTS, TOEFL, or other accepted test scores, that a student indicates has been submitted but is not reflected in their record.

This request is typically submitted when a student (undergraduate or graduate) reports sending their English proficiency scores to the university, but the scores are not visible in systems such as Slate or Banner. This process helps determine whether the scores were received, matched correctly, or require follow-up.

Examples include:

  • IELTS or TOEFL scores reported as sent but not appearing in the student record
  • English proficiency documents received but not matched to the correct student
  • Questions regarding the status of ENGP requirements

When submitting this request, please include the student’s identifying information along with any available details about the test submission, such as test type, approximate date sent, testing agency, and any confirmation information provided by the student.

Providing detailed information will assist in efficiently locating the records and determining the appropriate next steps for processing or follow-up.


Enter the student's Texas State ID (A#).
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Enter the student's given, or first, name as it appears on the passport or other legal document.
Enter the student's middle, or other, name as it appears on the passport or other legal document.
Enter the student's family, or last, name as it appears on the passport or other legal document.
List any additional names this student might use, including maiden names. This will help us find all documents.
File attachments associated with the ticket.
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Other Fields

Your name
Verification Code