Popular Services
Get assistance with UL hardware, software, and printers.
Request approval for disposition of records that have met retention.
Request information, report a problem, or login to Send&Print.
Request assistance with a public computer in a Alkek Library, Round Rock Libary, or a TechSpot.
Request a permissions change (ex: shared mailbox, S: drive, SharePoint, Teams) or ask a question.
Event services and support for University Libraries sponsored/branded events, workshops, and tabling.
Get help locating records management resources and applying records management policies and procedures.
Assistance depositing articles, datasets, theses, dissertations, and other research in university repositories.
FOLIO is a library services platform that helps manage library’s operations, including acquisitions, cataloging, circulation, electronic resource management, and inventory management, and integrates with patron-facing products such as the library catalog and discovery service.
Locate is the Texas State University’s library catalog solution, specifically developed for libraries using the FOLIO library services platform.
Panorama is the reporting dashboard for FOLIO and Locate.
Faculty and staff request software to be installed on library or TechSpot computers.
Request transfer of records with archival disposition to the university archives.
Get assistance with upgrading to Windows 11 or a MacOS upgrade.
Support for special technologies, such as: KIC, ADA, Public Access, AlkekOne
Submit a request to be an editor on the University Libraries website.
Islandora, the Digital Collections repository, provides access to digitized materials from Special Collections and Archives, The Wittliff Collections, and other materials unique to Texas State University and the community.
Archivematica is an open-source digital preservation system the University Libraries uses to facilitate long-term digital preservation of electronic records and digital assets. It automates preservation workflows, packages content for long-term storage and generates preservation metadata.
Request technology be moved within the building, between campuses, or a surplus pickup.
Reserve a room, ask a question, or report a Mazevo outage.
Request a consultation to discuss how UL TDX could be implemented into your area.
Requests assessments or quotes for a new computer/laptop, software, printer, or technology accessory (monitor, keyboard, mouse, etc.)