How to Access MS 365 (and email) from outside USA, Mexico, and Canada

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Use the International Traveler settings in Online Toolkit to help ensure uninterrupted access to university services while traveling outside of your normal location. Choose Transient for temporary international travel or Permanent for extended stays abroad.

Transient vs Permanent

Transient allows for someone to set the international traveler setting for 6 months at a time. Can be turned off at any time. Can be reset again in the future. 

Permanent is intended for someone who will be traveling for outside of North America for prolonged period of time (more than 6 months, ideally more than a year). The request must go to the persons manager for approval. 

Permanent is only allowed for Faculty, Staff, TSUS Staff, and Retirees. 

Step-by-step guide

Transient 

  1. Login to Online Toolkit and go to My Profile > International Traveler > Transient.

A screenshot of the My Profile page highlights the International Traveler field within the Employment section. The dropdown menu is expanded and shows options including No, Permanent, and Transient, with Transient highlighted as the selection being made.

  1. Will be effective for up to 6 months and can be turned off via the same method.

 

Permanent 

  1. Login to Online Toolkit and go to My Profile > International Traveler > Permanent.

A screenshot of the My Profile page highlights the International Traveler field within the Employment section. The dropdown menu is expanded and shows options including No, Permanent, and Transient, with Permanent highlighted as the selection being made.

Details

Details

Article ID: 430
Created
Thu 3/6/25 3:02 PM
Modified
Mon 9/28/26 11:22 AM

Related Services / Offerings

Related Services / Offerings (1)

Microsoft 365
Microsoft 365 includes downloadable apps for Windows and Mac computers, as well as cloud-based versions of many apps, all of which can be accessed through the web.